Zerokay Sports
Shipping Policy
Domestic Shipping
Switzerland & Liechtenstein
Free shipping from CHF 90 — automatically applied at checkout.
| Shipping Method | Cost (CHF) | Delivery Time (Mo–Fr) | Notes |
|---|---|---|---|
| Economy | 7 | 2 business days | |
| Priority | 10 | 1 business day | |
| Same-Day Delivery (order before 17:00) | 15 | Delivered by 22:00 same day | Available only for selected Geneva postal codes (option appears at checkout if eligible) |
International Shipping
Delivery times are estimates and may be extended due to customs clearance and local postal/courier delays.
European Union
Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.
For orders containing multiple items, the highest shipping cost applies.
| Shipping Class | Shipping Cost (CHF) | Delivery Time |
|---|---|---|
| Class 1 (Socks) | 10 | 3–8 business days |
| Class 2 (Ski goggles, sunglasses, clothing) | 15 | 3–8 business days |
| Class 3 (Ski helmets) | 15 | 3–8 business days |
| Class 4 (Ski helmet + goggles set, 2 helmets pack) | 25 | 3–8 business days |
United Kingdom & Norway
For orders containing multiple items, the highest shipping cost applies.
| Country | Shipping Cost (CHF) | Delivery Time | Import taxes & duties (check latest info) |
|---|---|---|---|
| United Kingdom | Class 1: 10 Class 2: 15 Class 3: 20 Class 4: 25 | 2–5 business days | UK Tax & Duty Information |
| Norway | Class 1: 10 Class 2: 15 Class 3: 20 Class 4: 25 | 2–5 business days | Norwegian Import Calculator |
Japan, Canada & Australia
For orders containing multiple items, shipping is calculated by adding the shipping fees for each item in the cart.
Shipping class reminder: Class 1 = socks · Class 2 = ski goggles / sunglasses / clothing · Class 3 = ski helmets · Class 4 = ski helmet + goggles set / 2 helmets pack.
| Country | Shipping Cost (CHF) | Delivery Time | Import taxes & duties (check latest info) |
|---|---|---|---|
| Japan | Class 1: 10 Class 2: 15 Class 3: 25 Class 4: 60 | 7–10 business days | Japanese Customs – Customs Answers |
| Canada | Class 1: 10 Class 2: 15 Class 3: 25 Class 4: 60 | 6–10 business days | CBSA – Importing |
| Australia | Class 1: 10 Class 2: 15 Class 3: 25 Class 4: 60 | 6–10 business days | Australian Border Force website |
Additional Information
- Business days are Monday to Friday (excluding public holidays).
- Delivery times are estimates and may vary due to courier delays, customs clearance, and local postal/courier disruptions in the destination country.
- Once a parcel is handed over to the courier, Zerokay cannot be held responsible for loss, theft, or damage during transit.
If you have any questions or require assistance, please contact us.
