Zerokay Sports

Shipping Policy

The average delivery times are calculated in business days (Monday to Friday). The day of posting is not included.

Domestic Shipping

Switzerland & Liechtenstein

Free shipping from CHF 90 — automatically applied at checkout.

Shipping Method	Cost (CHF)	Delivery Time	Notes
Economy	7	2 business days
Priority	10	1 business day
Same-Day Delivery (order before 17:00)	15	Delivered by 22:00 same day	Available only for selected Geneva postal codes (option appears at checkout if eligible)

International Shipping

Important: All international orders are sold VAT-free. Import taxes & duties may be collected on delivery and are the responsibility of the customer.

European Union

Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Monaco, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.

For orders containing multiple items, the highest shipping cost applies.

Shipping Class	Cost (CHF)	Delivery Time (business days)
Class 1 (Socks)	10	3–8
Class 2 (Ski goggles, sunglasses, clothing)	15	3–8
Class 3 (Ski helmets)	15	3–8
Class 4 (Ski helmet + goggles set, 2 helmets pack)	25	3–8

United Kingdom & Norway

For orders containing multiple items, the highest shipping cost applies.

Country	Shipping Cost (CHF)	Delivery Time (business days)	Import taxes & duties (check latest info)
United Kingdom. !*Important notice!* : UK regulations require VAT to be handled in a specific way for low-value imports. As a result, we are currently unable to ship orders valued at less than £135 to the UK. If your desired items exceed £135 in total value, please reach out to us directly — we’ll be glad to assist and enable payment for you.	Class 1: 10 Class 2: 15 Class 3: 20 Class 4: 25	2–8	UK Tax & Duty Information
Norway	Class 1: 10 Class 2: 15 Class 3: 20 Class 4: 25	2–8	Norwegian Import Calculator

Australia, Canada & Japan, Kazakhstan

For orders containing multiple items, shipping is calculated by adding the shipping fees for each item in the cart.

Shipping class reminder: Class 1 = socks · Class 2 = ski goggles / sunglasses / clothing · Class 3 = ski helmets · Class 4 = ski helmet + goggles set / 2 helmets pack.

Country	Shipping Cost (CHF)	Delivery Time (business days	Import taxes & duties (check latest info)
Australia	Class 1: 15 Class 2: 25 Class 3: 35 Class 4: 60	6–10	Australian Border Force website
Canada	Class 1: 15 Class 2: 25 Class 3: 35 Class 4: 60	6–10	CBSA – Importing
Japan	Class 1: 15 Class 2: 25 Class 3: 35 Class 4: 60	7–10	Japanese Customs – Customs Answers
Kazakhstan	Class 1: 15 Class 2: 25 Class 3: 35 Class 4: 60	10–15	Custom information Kazakhstan

United States

For orders containing multiple items, shipping is calculated by adding the shipping fees for each item in the cart.

Swiss Post (PDDP) – import duty prepaid. Any additional USPS fees (e.g., handling/processing) or any state/local taxes remain the customer’s responsibility.

Shipping Class	Cost (CHF)	Delivery Time (business days)
Class 1 (Socks)	30	6–12
Class 2 (Ski goggles, sunglasses, clothing)	60	6–12
Class 3 (Ski helmets)	100	6–12
Class 4 (Ski helmet + goggles set, 2 helmets pack)	120	6–12

Additional Information

The average delivery times are calculated in business days (Monday to Friday). The day of posting is not included.
Delivery times are estimates and may vary due to courier delays, customs clearance, and local postal/courier disruptions in the destination country.
Once a parcel is handed over to the courier, Zerokay cannot be held responsible for loss, theft, or damage during transit.

If you have any questions or require assistance, please contact us.